Khela Live FAQ — All Your Questions Answered

No. Under Khela Live's policy, each person may hold only one account. Attempting to open multiple accounts may result in all accounts being permanently closed and any accumulated balance being forfeited.

On the login page, click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Verify the OTP and set a new password. The whole process takes just 2 minutes. If you run into any issues, Login page go.

Yes. KYC verification is required for large withdrawals. You will need to upload a photo of your National ID (NID) or passport. Verification is typically completed within 24 hours.

Yes. If you want to stop playing or take a break, simply let our support team know. You can temporarily suspend or permanently close your account. To learn more about responsible gaming, View here।

We support the most popular payment methods in Bangladesh:

• BKash
• Nagad
• Rocket
• Bank Transfer (DBBL, Dutch-Bangla, etc.)
• Upay

All payments are processed through secure, encrypted channels.

The minimum deposit is just ৳200 and the maximum single deposit is ৳50,000. Premium and VIP members can contact the support team to request higher limits.

Most withdrawal requests are processed within 15 to 30 minutes. Bank transfers may take up to 24 hours. If your account is not yet verified, your first withdrawal may take a little longer.

Khela Live does not charge any deposit fees. However, your mobile banking provider or bank may apply their own service charges — this is subject to the respective provider's terms.

Deposits are usually credited instantly. If more than 10 minutes have passed, contact our 24/7 live chat with your payment transaction ID or screenshot and we'll resolve it promptly.

Our platform offers 50+ sports markets. The most popular include cricket, football, kabaddi, tennis, badminton, basketball, and hockey. You can also bet on local tournaments in Bangladesh and India. View details Betting page।

Live betting lets you see real-time odds and place bets at any point during a match. Odds shift based on the score, overs, wickets, or goals — so if you can think fast, live betting delivers the most thrilling experience.

The minimum bet in most markets is just ৳50. Some special events may have a different minimum. The maximum bet limit is determined by the market and your account tier.

Yes. If a match does not take place or is officially cancelled under the applicable rules, the full stake for all related bets will be refunded. Refunds are typically credited to your wallet within 24 hours.

We offer three types of lotteries — Daily Lottery, Weekly Mega Lottery, and Monthly Super Jackpot Lottery. There are also Instant Scratch Card rounds where you can win on the spot. View details Lottery page।

Daily lottery tickets start from just ৳50. Weekly and monthly lottery ticket prices may vary. Special discounts are available when you purchase multiple tickets at once.

Winning numbers are announced immediately after each lottery draw. If your ticket wins, the prize amount is automatically credited to your Khela Live wallet — you can withdraw it or use it in your next game.

Log in and Jackpot page Go to the active jackpot round and join by paying the required entry fee. Jackpot points may also accumulate automatically with every deposit or bet you place.

Daily Jackpot prizes typically range from ৳10,000 to ৳1,00,000. Super Jackpot prizes go even higher — sometimes exceeding lakhs of BDT. Prize amounts vary based on the number of participants and the pool size.

Yes. At least one jackpot round takes place every day on Khela Live. Multiple rounds may be held during special events or festivals. Jackpot schedule Jackpot page will be visible.

The Khela Live app is available on our App Page Download directly from our website. Android users can download and install the APK file; iOS users should follow the on-screen instructions. The app may not be available on Google Play or the App Store — downloading directly from our site is safe.

Yes. A single account gives you access to both the mobile app and website. Your balance, betting history, and bonuses stay synced across all devices.

Yes. The Khela Live app runs on both Android (version 5.0+) and iOS (version 12+). Its lightweight design ensures it performs well even on phones with limited RAM. View details App page।

Yes. Khela Live uses SSL encryption, two-factor authentication (2FA), and internationally certified firewalls. Your personal data and financial transactions are fully protected. Our Privacy Policy for full details.

A welcome bonus is available on your very first deposit after registration. Once you meet the wagering requirements, you can withdraw from the bonus. Details Terms & Conditions View on page.

Go to Account Settings and find the 2FA option under the "Security" section. Verify your mobile number via OTP to activate 2FA. After that, an OTP will be required every time you log in, giving your account an extra layer of protection.

Yes. When someone registers through your referral link and makes their first deposit, you'll receive a referral bonus. The bonus amount and terms may change from time to time.